Every member has intrinsic value and an opportunity to offer insights. We champion the idea, not the designation — every voice counts. Kindness forms the bedrock of our feedback mechanism: applaud generously and openly, critique constructively and privately.
- Assume the best — challenge the strongest argument, not the easiest target
- Short toes principle — proactiveness over permission, innovation lives outside the comfort zone
- Cheer for each other — success is sweeter when celebrated together
- Check the ego — we're chasing the right answer, not validation
- Apologize, it's strong — owning mistakes is a sign of integrity
- Foster connections — beyond tasks and projects, it's the human connection that counts
- Accountability, not blame — understanding the "why" over the "who"
- Collaboration ≠ Consensus — diverse perspectives valued, but not always unanimous agreement
Your achievements matter more than the clock. From the code you launch, the user you delight, to the colleague you assist — we value your results. We trust you to bring your best. Hours don't define dedication, and if you find yourself working too much, let's collaborate on a solution.
- Customer value first — deliver what users truly need, not endless features
- Tenacity & ownership — from minor tasks to major projects, your responsibility shines through dedication
- Act swiftly and decisively — mistakes are part of the journey, rapid course correction sets us apart
- Embrace ambiguity — uncertainty is part of innovation, forge ahead and refine as you move
- Global optimization — work towards the bigger picture, prioritize unblocking colleagues
- Set clear objectives — measurable goals using OKRs, shared and tracked
- Cultivate growth — fostering curiosity and encouraging continuous learning
- Constructive dissent — speak up, share insights, but rally behind decisions once made
Documentation is power. Simplicity over complexity. Every team member is their own manager — we trust you to take charge, fostering a harmonious work-life balance through autonomy.
- Write it down — documentation is more reliable than memory, and it's everyone's job
- Simplicity over complexity — prioritize reliability and familiarity over the allure of the new
- Promote self-sufficiency — dive into the knowledge base before seeking help, then share what you learn
- Respect time — minimize meetings, when unavoidable make them effective with clear agendas
- Spend wisely — treat company resources with the same care as your own
- Freedom & accountability — clear goals with freedom to achieve them your own way
- Celebrate failures and learn — mistakes offer invaluable learning, grow from missteps rather than adding process
- Rapid iteration — swift enhancements focused on the most essential and impactful changes
- Resourceful mindset — embrace constraints, they pave the way for creativity
Direct communication with empathy. Feedback revolves around work, not personal attributes. When your perspective shifts due to fresh insights, communicate that evolution — pivoting based on new data isn't just accepted, it's celebrated.
- Tackle issues head-on — address challenges with timely transparency, communicate resolution and process improvements
- Single source of truth — everyone accesses the same information, ensuring consistency
- Express the "why" behind the "what" — minimize follow-up queries and aid future decision-making
- Encourage the why dialogue — the person driving a decision should be clear on their reasoning
- Replicate success — share raw data, scripts, and thought processes so others can build on your work
- Genuine transparency comes with risks — we value open dialogue even when silence seems easier
- Evolve with new data — if your perspective shifts, share the shift, don't hide it
Everything is a work in progress, perpetually open to improvement. Champion the Minimal Viable Change — always aim for the most straightforward change that enhances the user experience. Validation is crucial, and remember: small can be mighty.
- Define your north star — begin with a clear vision, even if the path evolves
- Act on ideas immediately — delay diminishes value and robs you of critical feedback
- Commit to deadlines — adjust scope if needed, but meeting deadlines builds trust
- Begin with controlled impact — roll out in phases, start with fewer users, prioritize internal tests
- Propose, don't ponder — present well-thought-out proposals rather than lengthy deliberations
- Embrace "good enough" — perfection is a journey, celebrate small wins
- Empower decisions — many decisions are reversible, don't prolong discussions unnecessarily
- Continuous improvement — progress, not perfection, in small meaningful increments
Async-first communication respects global time zones and personal commitments. We hire based on shared values, not cultural fit — cultural diversity over cultural similarity. Unconventionality brings zest to life. Be authentically you.
- Foster uncomfortable conversations — diversity thrives on challenging dialogue, be open-minded and challenge your biases
- Microaggressions matter — subtle but significant, they undermine belonging
- Celebrate diverse views — varied perspectives drive superior decisions and reduce unconscious bias
- Family is part of our culture — in our remote-friendly environment, life happens during meetings and that's fine
- Flex hours for impact — adjust work hours for important causes
- Mentorship is key — boost inclusivity by sharing knowledge generously
- Community safety above all — every member has a right to a safe, inclusive space